Aimee

• Our General Manager will contact you and set up a comprehensive FACT FINDING interview. Based on the information you provide we´ll give you an honest appraisal on whether we think we can make your project work effectively and approximately how much it will cost.
• Assuming we move forward, you, as Medical provider, select a specific number of your patients that would benefit from the added service or product that you would like them to have.
• You, or a member of your office staff, upload just the basic information (patient name & phone number) through a secure website. Our General Manager will then download this patient data and import it into a database designed specifically for your practice and program. Rest assured, this process is in total compliance with HIPAA regulations.
• Our scriptwriter will draft an outline subject to your final approval. We´ll select those TSRs who we believe will perform best on the project and give them (and only them) access to the database we have created for you.
• We will make up to 2 calls to every patient on your list over the length of the project.
• We will make calls on behalf of your office. Your patient´s caller ID will even identify the call as coming from your office so they are much more likely to answer the phone and engage in conversation.
• We will set appointments with those that are interested in hearing more about your offering. Your office provides slots and we fill them keeping you appraised of our progress on a daily basis. That way we eliminate any downtime for you.
• At the end of the project, we´ll send you a detailed report showing the status of everyone we called. In essence, we "scrub" the list you sent us telling you who is no longer a patient, has moved, or even passed away.
• Finally, we close down the database we have created and used for your program and then move it to a very secure off-site location...

And that's how it works!